The terms that govern your use of the Lighthouse Digital Studio website and our services.
Last updated: August 24, 2026
These Terms of Service ("Terms") govern your use of the Lighthouse Digital Studio website (lighthousedigitalstudio.com) and our services. By subscribing to a plan or using our website, you agree to these Terms.
Lighthouse Digital Studio is a trade name of Michael Messina, a sole proprietor based in Franklin Square, New York. In these Terms, "we," "us," and "our" mean Michael Messina d/b/a Lighthouse Digital Studio. Contact: team@lighthousedigitalstudio.com.
Lighthouse Digital Studio produces short-form vertical marketing videos for trade contractors. Plans are billed monthly and include a set number of videos per month:
Videos are produced using a combination of AI-generated visuals and professional editing, based on the business information and content preferences you provide.
Optional paid add-ons are available on top of any plan — an AI spokesperson, additional language tracks, done-for-you posting to your social accounts, a real footage package, and video quality or full-motion upgrades. Add-ons are billed monthly alongside your plan. We also sell a one-time Custom CTA (a personalized video outro), which does not require a subscription. We also offer bundled packages ("Launch," "Grow," and "Dominate") that combine a one-time discounted website build with a monthly subscription of video, posting, website care, and SEO blog services. For website customers, the first year of domain registration is included with the build; ongoing domain renewal is included with the Care Plan, or billed at cost without it. If you end service, your domain and complete website files are transferred to you free of charge within 7 days of your request. Current add-on pricing is listed on our Services page.
When you subscribe, you authorize us to charge your payment method on file each month for the plan you selected. Subscriptions automatically renew until you cancel. You can change plans at any time — changes take effect at the start of the next billing cycle.
All payments are processed by Stripe. We never see or store your full credit card information.
Any add-ons you select are billed on the same monthly subscription as your plan, on the same date, on a single invoice. Adding or removing an add-on takes effect on your next billing cycle unless we agree otherwise.
You can manage your subscription — update your card, download invoices, or cancel — through the Stripe customer portal linked from your receipt emails.
Pricing is subject to change with at least 30 days' notice. Any price change will not affect your current billing cycle.
Within a few business days of subscribing, you'll receive an intake form to share details about your business and the content direction you want. Once we have your intake, we begin producing your videos.
Videos for a given month are typically delivered throughout that month rather than all at once, so your content stays consistent over time. Delivery method (email, shared folder, etc.) will be confirmed when you sign up.
We aim to deliver every video your plan includes within the month it covers. If we ever fail to deliver the full plan in a given month due to a problem on our end, we'll make it right — by delivering missed videos in the following month, applying a credit to your next month, or in rare cases, a partial refund.
You can cancel your subscription at any time through the Stripe customer portal linked from your receipt emails, or by emailing team@lighthousedigitalstudio.com. Cancellation takes effect at the end of your current billing period, so you'll continue to receive videos through the end of the month you've paid for.
We do not pro-rate refunds for unused time in the current billing month. See our Refund Policy for full details.
Videos we produce for you are yours to use across your business marketing — social media (Instagram, Facebook, TikTok, YouTube Shorts, etc.), your website, paid ads, email marketing, anywhere you want.
You receive a perpetual, royalty-free license to use the delivered videos for your own business marketing. You may not resell the videos or claim authorship of them as a video production service yourself.
We may keep usage rights to display delivered videos in our own portfolio, case studies, examples pages, and marketing materials — typically with your business name removed if you prefer.
You agree not to:
If you violate these Terms, we may suspend or cancel your subscription without refund.
Our videos are produced using AI tools combined with human direction and editing. By subscribing, you understand that the visuals are AI-generated and not actual footage of your business, employees, or jobsites unless you specifically provide that footage.
You are responsible for reviewing each video before posting and confirming it accurately represents your business. If you ever feel a video is off-brand or inaccurate, contact us and we'll work with you to fix it.
We work hard to produce videos that help your business attract attention online, but we cannot and do not guarantee specific business outcomes — no guaranteed leads, sales, follower counts, or rankings. Your results depend on many factors outside our control, including how you post the videos, your local market, and the platforms' algorithms.
To the maximum extent permitted by law, Lighthouse Digital Studio is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our services. Our total liability to you for any claim related to our services is limited to the amount you paid us in the three months before the claim.
We aim to maintain reliable service but cannot guarantee 100% uptime or uninterrupted delivery. If we experience a significant service interruption, we'll work to make it right as outlined in section 4.
We may update these Terms from time to time. The "Last updated" date at the top reflects any changes. If we make material changes, we'll notify you by email or a notice on the site. Continued use of the service after changes means you accept the updated Terms.
Please read this section carefully. It changes how disputes between us are resolved and limits how you can bring claims. You can opt out — see 13.5.
If something goes wrong, email team@lighthousedigitalstudio.com with a short description of the problem and what you would like us to do about it. Most issues get sorted out this way. Both of us agree to try in good faith to resolve any dispute informally for at least 60 days before starting arbitration.
If we cannot resolve things informally, you and Lighthouse Digital Studio agree that any dispute, claim, or controversy arising out of or relating to these Terms, our services, or our relationship — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory — will be resolved by binding individual arbitration rather than in court. This agreement is governed by the Federal Arbitration Act.
Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at adr.org. The arbitrator’s decision is final, and judgment on the award may be entered in any court with jurisdiction.
You and we each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class or representative proceeding. The arbitrator may award relief only to the individual party seeking it, and only to the extent needed to resolve that party’s own claim.
You can opt out of this arbitration agreement and the class action waiver, and nothing bad happens if you do. Email team@lighthousedigitalstudio.com with the subject line Arbitration Opt-Out, including your name and the email address on your account, within 30 days of first agreeing to these Terms. Opting out will not affect any other part of these Terms and will not affect your service, your pricing, or how we treat you in any way.
Unless the arbitrator decides otherwise, arbitration will take place in Nassau County, New York, or in the county where you live, or by telephone, video, or written submissions — whichever is least burdensome for you. We will pay filing and arbitration fees to the extent required by the AAA Consumer Arbitration Rules, and we will not seek our attorneys’ fees from you unless the arbitrator finds your claim was frivolous.
If 25 or more similar arbitration demands are brought against us by or with the coordination of the same lawyer or group of lawyers, those demands will be resolved in staged batches of no more than 50 at a time, with one arbitrator appointed per batch, so that costs and timing stay reasonable for everyone. Any applicable statute of limitations will be paused for demands waiting in the queue.
If the class action waiver in 13.3 is found unenforceable as to a particular claim or request for relief, that claim or request will be separated out and decided in court, and the rest of this section will still apply to every other claim. If any other part of this section is found unenforceable, the remainder stays in effect.
This section survives the end of your subscription and of these Terms.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law principles. Subject to Section 13 (Dispute resolution and arbitration), any dispute that is not arbitrated will be resolved in the state or federal courts located in Nassau County, New York.
Questions about these Terms? Email team@lighthousedigitalstudio.com.